Consistency is Key

Consistency is Key

All technicians in your company should consistently perform maintenance and documentation procedures the same way. Consistently following system inspection/safety inspection checklists reduces frequent customer callbacks and complaints. It guides your training efforts in "what gets measured gets done" and supplies your team with a holistic approach. Naturally, it makes you money. But how do you get your team to buy-in? Join Matt as he walks you through how to get your managers to understand the importance of standardization, documentation, and consistency. Remember, "He who has the best data wins."

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About the Instructor


Matt Akins has sixteen years plus of HVACR experience, including five years as a technical trainer, teaching HVAC curriculum to hundreds of students across the country. He has managed all aspects of the training process, consisting of, designing classes for duct design, refrigeration, and HVAC system diagnostics as well as editing existing classes and making them current with current code and laws. 

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